National Grid is excited to deploy the next generation of Advanced Metering Infrastructure (AMI) technology across upstate MA. The AMI technology primarily operates on a WiSun mesh network, consisting of over 3,000 field area network (FAN) devices installed on our distribution system. The network enabled two way communication with customers to over 1.3 million smart meter

This position supports a host of activities that address customer technical requirements; assists the regional customer operations in the technical operation of the distribution system; leads activities in tracking regional distribution reliability performance and promoting actions to improve it; and supports Electric Distribution Asset Management in completing its respon

The purpose of this job is to lead the electric function of the New England Pricing group. Overall responsibilities include developing rate design and pricing analysis for each electric distribution company in New England. The job requires detailed understanding and knowledge of retail rate making, tariff administration, retail contract pricing, commodity pricing, billing

National Grid's Customer Contact Center Representative position is an entry level, union represented role that offers qualified candidates an opportunity to join a challenging, fast pace environment. Position is responsible for completing the detailed transactions and extensive research, analysis and problem solving necessary to facilitate a timely and satisfactory respon

This position is responsible for performing activities that support accurate, timely and complete compensation for customer distributed generation facilities in the state of New York. You will perform billing functions and manage billing processes to ensure accurate application of credits to customer bills. Act as a point of contact for billing inquiries from internal and

Location Worcester, MA Union BUW 330 Pay $21.53 National Grid is seeking Temporary Meter Service Representatives.We are a major electricity and gas delivery company with one of the largest electricity transmission and distribution systems in the Northeast. Key Accountabilities All meter reading activities EMR, AMR, skips/erts/special reads, verify meter numbers and inform

Deliver high quality learning experiences that meet Electric technical training, regulatory and safety learning needs through a blended learning approach and support the design and development of learning solutions. At the highest level the role will act as a technical subject matter expert for the US. Key Accountabilities Deliver technical training programs to clients th

To lead the development and implementation of strategic initiatives of the enterprise wide electricity distribution and transmission. Key Accountabilities Ensure the timely development of distribution construction designs and plans in order to meet business plan goals. Interface externally with major industrial and commercial customers, as well as major residential develo

Our team is at the forefront of the green evolution. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most, connecting them to the energy they need for the lives they live. National Grid is looking for the right individuals to grow with us as we adapt our technologies and procedures to be a leader in t

The Distribution Vegetation Management program at National Grid utilizes an internal management staff and an external contractor workforce to effectively deliver the annual program across Massachusetts. Major program components include annual cycle pruning, hazard tree mitigation programs, customer/new business work and various system reliability projects. The Supervisor

The Vegetation Management program at National Grid utilizes an internal management staff and an external contractor workforce to effectively deliver the annual program across New York, Massachusetts (also includes Transmission assets in New Hampshire and Vermont). Major program components include annual cycle pruning, hazard tree mitigation programs, customer/new business

To provide technical support from a data analyst perspective to ensure effective National Grid Protection, Control, Metering, and Telecom Engineering (PCMT) operations. Key Accountabilities Analyzes, evaluates, and documents data requests of Engineering. Work with Engineers to track critical milestones and fil project documents into long term digital storage locations. As

Our team is responsible for development and governance of the optimal New England electric capital investment plan aligned with the operational needs, regulatory priorities, and performance commitments of the company. Key Accountabilities Support the development of a 10 year capital investment plan in line with operational needs, regulatory priorities, and performance com

Under general supervision, representatives handle fundamental customer contacts, including, but not limited to, the following Hybrid environment to include working remotely and/ or on location, as needed therefore must be in the general area of Northborough, MA to come in when needed Update customer account information Take customer payments Assist Customers with beginnin

The Senior Analyst, MA AMI Customer, Community, and Regulatory Engagement is a key member of the MA Advanced Metering Infrastructure (AMI) program team that develops and manages our customer engagement strategy in support of a smarter, stronger, cleaner energy future for our customers in Massachusetts. We are seeking an experienced Senior Analyst to support our ongoing AM